Abuse in Care: Church's dedicated phone line not connected

Coming In From The Cold

26 New Zealand male survivors share their personal stories of sexual abuse

In a new publication that records the last 10 years in the development of Tautoko Tāne Aotearoa, you will read the stories of 26 Tautoko Tāne staff and clients who have generously shared their survivor experiences to raise awareness of the impacts of sexual violence and to support the important work of the only national network in New Zealand that is dedicated to enabling the wellbeing of male survivors.

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The head of Auckland’s Anglican Church says he is “highly embarrassed” after it was pointed out to him their dedicated phone line for abuse survivors was disconnected.

Faith-based institutions are giving evidence in Auckland this week at the second part of the Abuse in Care Royal Commission of Inquiry redress hearings.

On Thursday, Bishop of Auckland Ross Bay was questioned about the Church’s confidential phone line for raising any concerns or complaints, especially relating to claims of abuse.

He explained that when someone phoned the line it would be answered by a senior staff member, who would pass a note to himself to be actioned.

Are you confident that if you dialled that number now you would get the diocesan manager?
Inquiry counsel Katherine Anderson asked

Yes.
responded Bay

I just want to test that, because would it surprise you to know when we have dialled that number it goes through to a number unobtainable?
said Anderson

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